I have not received this product and I’m unable to reach their team
I am writing to bring to your immediate attention a serious issue with my recent order placed through your website. I had ordered two dresses and one skirt, but upon receiving the package, I found that only the skirt was delivered. The two dresses are missing from the parcel.
However, your website shows the order as “fulfilled,” which is misleading and incorrect, as the full order was not delivered.
I request you to urgently investigate this matter and either dispatch the missing items immediately or initiate a full refund for the undelivered dresses. Kindly confirm the action being taken and provide a clear timeline for resolution.